Shipping policy

At VU – Virex UAE, we aim to provide fast, reliable, and transparent delivery across the United Arab Emirates.

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1. Delivery Coverage

• We currently deliver across the UAE only.

• International shipping is not available at this time. but you may request.

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2. Order Confirmation

• All orders are verified before dispatch.

• Our team will contact you via WhatsApp or phone to confirm order details, and delivery information.

• Orders are processed only after successful confirmation.

If we are unable to reach you, dispatch may be delayed or cancelled.

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3. Delivery Timeframe

• Standard UAE Delivery: Within 24 hours after order confirmation

• Delivery timelines may vary slightly due to location, weather, or operational factors, but we always aim for next-day delivery.

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4. Same-Day & Express Delivery

• Same-day or express delivery may be available in select areas, subject to availability.
  

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5. Cash on Delivery 

• Cash on Delivery (COD) is available within the UAE.

• Please ensure the exact amount is available at the time of delivery.

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6. Failed Deliveries & Non-Response

• If delivery fails due to incorrect details, unavailability, or non-response, re-delivery charges may apply.

• Repeated failed attempts may result in order cancellation.

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7. Delivery Acceptance

• Any issues must be reported within 24 hours of receipt.

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8. Policy Updates

VU – Virex UAE reserves the right to modify this Shipping Policy at any time. The policy in effect at the time of order confirmation will apply.