Refund policy

We offer a 7-day return window. You may request a return within 7 days of receiving your order.

Eligibility for Returns

To qualify, items must be:

  • Unused and unworn

  • In original condition

  • With all tags, seals, and protective packaging intact

  • Accompanied by proof of purchase

⚠️ Returns sent without prior approval will not be accepted.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us immediately.
We’ll review the issue and arrange a replacement or appropriate solution as quickly as possible.

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

  • Perfumes and fragrances

  • Personal-care or beauty items

  • Watches, bags, or accessories that have been worn or used

  • Items showing signs of wear, damage, or missing packaging

  • Final sale or clearance items

  • Custom or personalized orders

If you’re unsure whether your item qualifies, contact us before submitting a request.

Return Process

Once approved, we will provide:

  • A return shipping label (if applicable)

  • Clear instructions on how and where to send your item